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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tru Sprague

Tru Sprague

May 14, 2026

5  out of  5
rating by Tru Sprague
"Spoke with Kennedy over the phone on affordable insurance and quickly found a plan that would work for me. She also worked hard on finding the best saving and bundling deals."
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Lorraine Ranslam

May 6, 2026

5  out of  5
rating by Lorraine Ranslam
"It's great having an agent instead of a giant call center, when I have needed help I always get an answer right away. And a real person answers the calls! This office has been very helpful and easy to use."
We responded:
"Thank you so much for the 5-stars, Lorraine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ryan Sussman’s Team anytime."
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Trudy Siderius

May 5, 2026

5  out of  5
rating by Trudy Siderius
"Signing up for auto and home insurance was a breeze and I got to speak with a live person over the phone. Thank you, Cameron, for the excellent customer service!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ryan Sussman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Newberg ."
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Logan Scott

May 1, 2026

5  out of  5
rating by Logan Scott
"The agents you’ll speak with are helpful, quick to the point, and completely honest about the process."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ryan Sussman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Newberg ."
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Gabriel Barnes

May 1, 2026

5  out of  5
rating by Gabriel Barnes
"They did a great job for me in a very rapid pace when things were moving quickly for me! Always good to have a local branch eager to help"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ryan Sussman’s Team! We deeply appreciate your kind words here in Newberg . "
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laura boekhoff

April 30, 2026

5  out of  5
rating by laura boekhoff
"Kennedy was an amazing person today. What she didn't know she was transparent about, and got the right answers for me quickly. She loved my humor! I am funny!! Lol I would absolutely recommend State Farm for your car and other insurance needs. All people should have this experience!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jeremiah

April 30, 2026

5  out of  5
rating by Jeremiah
"Very helpful agents and great communication"
We responded:
"Thank you for the fantastic review, Jeremiah! We are always here to help with your insurance needs here in Newberg . "
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Sarah Gash

April 27, 2026

5  out of  5
rating by Sarah Gash
"Austin was so very helpful switching renters insurance for me to my new address and did it so quick."
We responded:
"Sarah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ryan Sussman’s Team!"
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Alex Kaufmann

April 25, 2026

5  out of  5
rating by Alex Kaufmann
"Austin Chun was great to work with. Helped me add a vehicle and lowered my monthly payments significantly compared to my old Insurance, all within a couple of minutes. Thanks"
We responded:
"Thanks so much for the fantastic rating, Alex! We are so glad you had a positive experience with us here on State Farm Agent Ryan Sussman’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Nicole Miller

April 21, 2026

1  out of  5
rating by Nicole Miller
"I have had this agent for quite a few years however I am now switching agents due to lack of response from Ryan's office. I have been emailing for months with no response, then they tried to call me during work hours and I have let them know I cannot take calls during those hours so please email me, then it went silent again for more months. I would encourage anyone to go with a different agent if you want bare minimum communication. This is the worst instance experience I have ever had."
Profile photo of Alexander R

Alexander R

March 25, 2026

5  out of  5
rating by Alexander R
"Great customer service. Agents were very helpful in ensuring that I got the policy with the appropriate coverages."
We responded:
"We are grateful for your 5-star review, Alexander! Thanks for taking a moment to share your positive rating of State Farm Agent Ryan Sussman’s Team here in Newberg . "
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Staci Anderson

January 8, 2026

5  out of  5
rating by Staci Anderson
"Quick response!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Brian Curtis

January 3, 2026

5  out of  5
rating by Brian Curtis
"Excellent service and communication. Ryan is thorough, patient and honest. He also saved me money with my Medicare Gap and auto insurance policies."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ryan Sussman’s Team. "
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mariana guzman

December 24, 2025

5  out of  5
rating by mariana guzman
"Emiliano super profecional,"
We responded:
"Mariana, thank you for your review! I'm happy to hear that Emiliano provided you with professional service. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Cody Perston

December 2, 2025

5  out of  5
rating by Cody Perston
"Ryan and his team are top notch always putting the clients first and making sure they understand everything on their policy. Ryan leads his team with a lot of Integrity."
We responded:
"Thank you, Cody! I'm happy to hear that you appreciate the dedication and integrity that our team bring to our service. Ensuring that you fully understand your policy is always our priority. If you ever have more questions or need assistance, feel free to reach out!"
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Sandra Zirkel

December 2, 2025

5  out of  5
rating by Sandra Zirkel
"Great customer service ty"
We responded:
"Sandra, thank you for your kind words! I'm happy you had a positive experience with our customer service. If you ever need anything else, feel free to reach out!"
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Angie R

November 28, 2025

5  out of  5
rating by Angie R
"Austin is great! He was very helpful and prompt. He got me the policy i needed, the process was quick and stress free!"
We responded:
"Thank you, Angie! I'm happy to hear that Austin was able to assist you efficiently and make the process smooth. We're committed to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of Zion Kim

Zion Kim

November 25, 2025

5  out of  5
rating by Zion Kim
"Austin was super helpful! I appreciate that I never felt pressured to get anything and he provided me with the information I needed! After comparing quotes, I decided to go with Austin because of his honesty and I feel like he actually cared. Thanks again!"
We responded:
"Zion, thank you for your wonderful feedback! I'm glad to hear that Austin was able to assist you without any pressure and that his honesty made a difference in your decision. We appreciate your trust and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Adam McNamara

November 14, 2025

5  out of  5
rating by Adam McNamara
"We've been with State Farm for years and when our prior agent retired retired our policy was transferred to Ryan's office. He and his staff have always been extremely helpful and we wouldn't hesitate to recommend him to any of our friends and family."
We responded:
"Thank you, Adam, for your wonderful feedback! I'm happy to know that you find our team helpful and that you feel confident recommending us to your friends and family. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Aurelia Cruz

November 4, 2025

5  out of  5
rating by Aurelia Cruz
"Austin was amazing to work with. He was very helpful and understanding. He answered all my questions, concerns and was patient with me. With this experience I would definitely recommend State Farm to my family and friends in the future. Thank you!!"
We responded:
"Aurelia, thank you for sharing your experience! I'm happy to hear that Austin provided such helpful and understanding service. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Athen Turner

Athen Turner

August 14, 2025

5  out of  5
rating by Athen Turner
"So i was with progressive, and I switched over to state farms. Because progressive charged me almost 400$ plus for 2 cars Ryan Sussman got me down 200$ then it's amazing because he helps you out with what you need in.I tried to give you the best discounts!"
We responded:
"Athen, thank you for sharing your experience! I'm happy to hear that our office was able to help you save on your insurance and find the best discounts. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Paul Gibson-Johnson

August 8, 2025

5  out of  5
rating by Paul Gibson-Johnson
"Austin was a great representative to deal with answered all my questions and was patient with me as I dealt with how and when I wanted to start my policy. I would recommend State Farm to any family or friends in my future. Thank you Austin for protecting my family."
We responded:
"Thank you, Paul, for your kind words! I'm happy to hear that Austin provided you with excellent service and answered all your questions. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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cynthia fox-course

June 16, 2025

5  out of  5
rating by cynthia fox-course
"Very responsive to my concerns and my claim."
We responded:
"Thank you, Cynthia! I'm happy to know that you found our team responsive. We’re committed to providing attentive service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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James Medina

May 22, 2025

5  out of  5
rating by James Medina
"Austin was very helpful and saved us a lot on our car insurance ."
We responded:
"Thank you for the great feedback! I'm glad to hear Austin was able to help and that we found a better fit for your car insurance. Let us know if there's anything else we can do for you."
Profile photo of Amy Jay

Amy Jay

May 14, 2025

5  out of  5
rating by Amy Jay
"Funny story.. Austin reached out to me thinking he was reaching out to an existing customer (wrong number!), so I told him I wasn't who he was trying to get ahold of and that I already had coverage. He was very polite, apologized, and offered to give me a quote since we were already talking, and I figured, why not? Long story short, I'm now a State Farm customer, with better coverage, lower deductibles, plus I added renter's insurance and a few other things I didn't even have with my prior coverage. Thank you, Austin! Your customer service was impeccable!"
We responded:
"Thank you, Amy, for sharing your experience! It's great to hear how Austin's approach turned a chance encounter into a positive outcome for you. We're glad you're now part of the State Farm family and that you're satisfied with your new coverage. If you have any questions or need further assistance, feel free to reach out to our office anytime."